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Microsoft Certified Desktop Support Technician (MCDST)

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Microsoft Certified Desktop Support Technician (MCDST)

Overview

The Microsoft Certified Desktop Support Technician MCDST credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.

Pre-requisites

Candidates should have six to twelve months of experience in supporting end users of a desktop operating system.

Certification Courses

Exam	Course Information
MCDST	Windows XP Application Support MCDST 70-272: 1 The Operating System and Internet Explorer Windows XP Application Support MCDST 70-272: 2 Office and Outlook Applications Windows XP Application Support MCDST 70-272: 3 Hardware and Network Connectivity Windows XP Application Support MCDST 70-272: 4 Application Security and Security Incidents Windows XP Application Support MCDST 70-272: 5 Practice Exams Windows XP System Support MCDST 70-271: 1 Installing Windows XP Windows XP System Support MCDST 70-271: 2 Configuring and Troubleshooting Resources Windows XP System Support MCDST 70-271: 3 Managing Disks Windows XP System Support MCDST 70-271: 4 Managing Hardware Devices Windows XP System Support MCDST 70-271: 5 Configuring the Desktop and User Profiles Windows XP System Support MCDST 70-271: 6 Performance Monitoring and Network Troubleshooting Windows XP System Support MCDST 70-271: 7 Practice Exam

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MCDST

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CCNA

The CCNA certification (Cisco Certified Network Associate) indicates a foundation in and apprentice knowledge of networking. CCNA certified professionals can install, configure, and operate LAN, WAN, and dial access services for small networks (100 nodes or fewer), including but not limited to use of these protocols: IP, IGRP, Serial, Frame Relay, IP RIP, VLANs, RIP, Ethernet, Access Lists.

MCITP

The Microsoft Certified IT Professional (MCITP): Enterprise Support Technician credential validates the knowledge and skills required to deploy and support the Windows Vista operating system.

The Microsoft Certified IT Professional (MCITP): Consumer Support Technician credential is the premier certification to highlight and validate your expertise and skill set in a job role supporting a broad range of consumer desktop operating systems, desktop applications, mobile devices, networking, and hardware support issues related to the Windows Vista operating system.

MCSE

Microsoft Certified Systems Engineer (MCSE Certification) for Windows Server 2003 design and implement an infrastructure solution based on the Windows platform and Microsoft Servers software. Certification specializations include MCSE: Messaging and MCSE: Security.

MCTS

The Technology Specialist (MCTS) certifications focus on specific technologies so professionals can distinguish themselves with knowledge and expertise in their specialized field. Microsoft Technology Specialists are consistently capable of implementing, building, troubleshooting and debugging a particular Microsoft technology.

PMP

The PMP course aims not only to enable delegates to pass the PMP examination, but also to give them sufficient understanding so that they can apply their new PMP skills effectively in the workplace. The Project Management Professional (PMP®) qualification is a certification program in project management, and is recognised and respected globally.